Effective Date: March 15, 2025
Thank you for shopping with us at Trachtenstrickjacken.com. We are committed to providing you with the best service and a smooth shopping experience. Please read the following shipping policy carefully to understand how your orders will be processed and delivered.
1. Shipping Timeframes
We strive to process and ship all orders as quickly as possible. The typical shipping time for orders placed on our website is between 3 to 7 business days from the moment your order is confirmed.
Please note that shipping times may vary depending on the delivery destination and external factors such as weather conditions, customs clearance, and courier availability.
2. Shipping Charges
Shipping charges will be calculated at checkout based on your delivery address. Any applicable taxes, fees, or import duties will also be added to the total cost of your order, depending on your location.
3. Order Confirmation and Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment via the carrier’s website.
If you have any questions about your order status or tracking, please feel free to contact our customer service team at [email protected].
4. International Shipping
Currently, we offer shipping within [insert countries/regions]. If you wish to ship to a location outside our available regions, please contact our customer service team for more information.
5. Shipping Delays
While we aim to ensure timely deliveries, certain circumstances may lead to delays. Factors such as holidays, peak shopping seasons, or unforeseen shipping disruptions can cause delivery times to be longer than anticipated. We appreciate your understanding and patience during these times.
6. Returns and Refunds
If you are not completely satisfied with your purchase, you may return it within 30 days from the date of delivery for a refund or exchange. Please refer to our Return and Refund Policy for detailed instructions on how to return items.
7. Contact Information
If you have any questions or concerns regarding our shipping policy or your order, please feel free to reach out to us at [email protected].
Thank you for shopping at Trachtenstrickjacken.com!